APA Style
Tjiptono, Fandy. (2003).
Total Quality Management (-).
Yogyakarta:
Penerbit Andi.
Chicago Style
Tjiptono, Fandy.
Total Quality Management.
-
Yogyakarta:
Penerbit Andi,
2003.
Buku.
MLA Style
Tjiptono, Fandy.
Total Quality Management.
-
Yogyakarta:
Penerbit Andi,
2003.
Buku.
Turabian Style
Tjiptono, Fandy.
Total Quality Management.
-
Yogyakarta:
Penerbit Andi,
2003.
Buku.